1. Introduction
At WealthWebina, we strive to provide high-quality educational content and webinars. We understand that circumstances may change, and you may need to request a refund. This Refund Policy outlines the conditions under which refunds are issued and the process for submitting a request.
By purchasing any webinar or service from WealthWebina.com, you agree to the terms outlined in this policy.
2. Eligibility for Refunds
We offer refunds under the following conditions:
Cancellation Before Webinar Access: If you cancel your registration at least 48 hours before the scheduled webinar, you are eligible for a full refund.
Technical Issues: If you experience technical difficulties that prevent access to the webinar and our support team is unable to resolve the issue, you may request a refund.
Duplicate Payments: If you were accidentally charged more than once for the same webinar, we will issue a full refund for the duplicate transaction.
Content Not Delivered: If a scheduled webinar is canceled or not delivered as promised, you will receive a full refund.
Refunds are not available for:
No-shows: If you fail to attend a registered webinar without prior cancellation.
Partial Use: If you leave a webinar early or only attend part of a session.
Unsatisfactory Content: Since our webinars are designed for educational purposes, dissatisfaction with content alone is not grounds for a refund.
Previously Processed Refunds: If you have received a refund for the same type of webinar before, we reserve the right to deny future refund requests.
3. Refund Request Process
To request a refund, follow these steps:
Contact Us – Send an email to [email protected] with the subject line: “Refund Request – [Your Webinar Name]”.
Provide Details – Include your full name, registered email, transaction ID, and reason for requesting a refund.
Review & Processing – Our team will review your request and respond within 5 business days.
Refund Issuance – If approved, refunds will be issued to the original payment method within 7–10 business days.
4. Exceptions & Special Cases
In some cases, exceptions may be made based on individual circumstances. If you believe your situation qualifies for a refund outside of the standard conditions, please contact us at [email protected], and we will assess the request on a case-by-case basis.
5. Modifications to This Policy
We reserve the right to update or modify this Refund Policy at any time. Any changes will be posted on this page with a “Last Updated” date. Continued use of our services indicates acceptance of the revised policy.
6. Contact Information
For any refund inquiries, please reach out to us:
📍 Address: 10151 96 St, Edmonton, AB T5H 2G5, Canada
📞 Phone: +1 780 249 6658
📧 Email: [email protected]